Improving our listening is one critical way we can accelerate innovation and truly make a difference in the lives of our residents, families and employees
Good news on the assisted living employment front
By
Lois A. Bowers
Mar 06, 2023
Good news for assisted living operators is that, according to Bureau of Labor Statistics data, employment in the sector has returned to pre-pandemic levels. But…
Outlook for small businesses in the senior living sector
By
Ben Johnston
Mar 02, 2023
Small businesses, including senior living providers, will adapt to whatever changes this year brings and move to meet the market where consumers are.
$200,000 plus overtime? Don’t laugh
By
John O'Connor
Mar 02, 2023
Would your senior living organization like to deal with yet another compliance hurdle? Well then, here you go: The nation’s highest court just ruled that workers pulling down C-suite compensation may...
How to mitigate risk and damage in a crisis
By
John Hellerman
Michele High
Feb 27, 2023
Businesses can’t prevent every tragedy or crisis, but they can take steps can to mitigate their effects.
Diversity, equity and inclusion is a work in progress
By
Marsha Wesley Coleman
Feb 21, 2023
Organizations can look to their values to move toward better inclusion. We have a long way to go, and the time to start is now.
Designing spaces for activated adults that encourage socialization
By
Jami Mohlenkamp
Feb 13, 2023
After a lifetime of meeting obligations from career to child-rearing, adults looking ahead to the next phase of life ideally find themselves with more time than ever to spend with the people who matter...
Southwest Airlines’ systems had a meltdown. Senior living should take note
By
Erez Cohen
Feb 02, 2023
When operators have access to best-in-class systems, they are positioned to run better businesses, retain valuable staff, and most importantly, deliver better care to residents.
A cautionary tale about where the money goes?
By
John O'Connor
Feb 02, 2023
Proceed with caution as you consider what kind of entity you want your name affiliated with. Not just for the next year or two, but for the long run.
To attract older workers, clean up your language
By
Lois A. Bowers
Jan 30, 2023
Research by Preply suggests that if you want to attract older workers, you may need to clean up the language you use in your job postings.