Getting real: How social media helped build trust, engagement at Arrow Senior Living
By
Amanda Tweten
Feb 08, 2021
It was Saturday morning, the day after we learned that senior living communities across the country were being asked to close their doors to nonessential visitors. Phones at the 26 communities we manage...
COVID-19’s invisible consequences for residents must make us reconsider tech’s role
By
Ted Okosi
Feb 04, 2021
It seems as if no matter the issue nowadays, tech is part of the answer. Although it might keep us annoyingly glued to our phones and have its downsides, it can be a powerful force for good as well.
Labor challenges persist for providers in 2021
By
Sunny J. Thompson
Feb 01, 2021
Although 2021 has brought a hopeful remedy with the highly anticipated COVID-19 vaccine, numerous obstacles for the senior living industry and its staff remain because of the ongoing pandemic, political...
Asking the tough questions about senior living’s enduring challenge
By
Lois A. Bowers
Jan 25, 2021
When the COVID-19 pandemic finally ends, senior living operators will be able to exhale and look back to gather lessons related to workforce challenges. Some industry-wide insights that might be helpful...
Outlook for senior living in 2021
By
Cary Tremper
Jan 14, 2021
Senior living still is an attractive space, one that can only get better as we show that we came out of the pandemic stronger than we were going into it.
Buckle up, buttercup
By
John O'Connor
Jan 07, 2021
If the Democrats manage to run the table, it’s a whole new ball game. Here’s what senior living operators soon might see.
Strategic planning relevancy in exceptional times
By
Michael Edwin
Jan 04, 2021
Now is the time for long-range planning, because tomorrow will come, whether or not we are ready for it.
For many in senior living, this year has been a slow burn
By
John O'Connor
Dec 17, 2020
Counting the days until this year is over? Consider yourself in good company.
‘That’s what we should sell: peace of mind’
By
John O'Connor
Nov 19, 2020
It’s probably safe to say that the number of operators who will look back at 2020 as the good old days will be low indeed. The How-Did-We-Survive? days might be more like it. And yet, cause for optimism...
Disruptive technology can prevent stagnation, improve efficiency and competitiveness
By
Jeannette Rodgers
Sep 10, 2020
Once freed from the processes of collecting, organizing and deciphering data, operators can focus on what they do best: providing the best possible care and services for residents.