Pandemic, shmandemic. Senior living operators have found a whole new crisis to lose sleep over: staffing nightmares. It turns out the very people needed to keep communities up and running aren’t just...
Yes, thieves are coming for your data
By
John O'Connor
Feb 23, 2017
Think your senior living community is exempt from data theft? Think again.
Courting disaster on the senior living labor front?
By
John O'Connor
Nov 14, 2019
Two recent developments show that finding and keeping competent staff soon might become more challenging than ever.
An unjust employment ban is finally removed
By
John O'Connor
Jan 21, 2016
It’s one thing to pay for youthful indiscretions right after they happen. It’s quite another to have to wear the modern-day equivalent of a Scarlet letter for the rest of one’s working...
Too many senior living operators focused on the wrong benchmark
By
John O'Connor
Apr 06, 2017
Talk to any operator, and it won’t take long before you hear “quality” intoned in a highly reverential manner. Perhaps we should start using a different yardstick, however.
The looming payment challenge few are talking about
By
John O'Connor
Jun 30, 2016
If you are a senior living operator and your rents went up a bit last year, that’s a good thing, right? As it turns out, the answer may not be so obvious.
A sleeper issue that soon may affect more senior living organizations
By
John O'Connor
Nov 10, 2016
Much continues to be written and said about Donald Trump’s White House victory. And as so often happens at times like these, another notable development taking place at the same time largely is being...
A likely union defeat that’s no longer likely
By
John O'Connor
Feb 18, 2016
Supreme Court Justice Anton Scalia’s recent death will certainly make things far less predictable when it comes to several major pending matters — including one that was all-but-certain to weaken...
Uncle Sam, protector of senior living?
By
John O'Connor
Oct 01, 2020
As bad as this year has been, observant operators have learned an important lesson: the government considers senior living too important to fail.
A shift comes to senior living’s great divide
By
John O'Connor
Sep 28, 2017
Sooner or later, all discussions about the nature of senior living come down to this: Is this a real estate business with a healthcare component, or vice versa?