I spent some time at a senior living community at the invitation of the Where You Live Matters campaign and realized that seemingly small things can add up to a memorable first impression for prospective...
Labor Department appeals overtime injunction
By
Lois A. Bowers
Dec 01, 2016
The Department of Labor on Thursday appealed a Nov. 22 temporary injunction that put on hold a final rule that would have extended overtime eligibility to more than 4 million workers. The action came on...
Stepping up to safety
By
Julie E. Williamson
Dec 01, 2016
Wander management solutions let residents roam without the risk.
Healthcare, social assistance industries No. 2 in wage and hour prosecutions
By
Lois A. Bowers
Nov 07, 2016
Businesses in the healthcare and social assistance industries are the second most likely to be prosecuted by the Department of Labor for wage and hour violations, according to data from 1985 and later.
Labor issues a concern for LTC portfolio operators
By
Lois A. Bowers
Nov 06, 2016
Senior living operators represented in LTC Properties’ portfolio are seeing labor costs creep up, but the shrinking labor pool represents a greater challenge to them, Wendy Simpson, the REIT’s...
‘Persuader’ rule injunction means time for labor relations activities is now, attorney says
By
Lois A. Bowers
Oct 31, 2016
Union-free senior living operators have a window of opportunity — perhaps a limited one — to take certain steps to maintain that status if they wish, attorney Daniel Burke told those attending an educational...
What the elections mean to senior living
By
Lois A. Bowers
Oct 31, 2016
Senior living representatives have a few ideas about the potential ways in which the industry might be affected by the outcomes of the national elections.
Conquering ageism is LeadingAge’s new vision, Sloan says
By
Lois A. Bowers
Oct 30, 2016
LeadingAge’s new vision is to “permanently change the image of aging in our society,” the organization’s president and CEO, Katie Smith Sloan, told those attending the opening general...
Viewing your brand through the lens of customer experience
By
Courtney Malengo, APR
Oct 31, 2016
Powerful brands put customers and their experiences at the forefront, using that information to drive return on investment, products, services and amenities.
Spending at CCRCs highest in eight years
By
Lois A. Bowers
Oct 27, 2016
Capital spending at continuing care retirement / life plan communities is at its highest level since 2008, according to a new report by Fitch Ratings.