No one-size-fits-all approach to attracting or retaining talent exists, but some of the solutions we are deploying focus on the learning opportunities and education that we provide to employees.
Roll out the red carpet for resident referrals and guests
By
Lara Moga
Nov 30, 2015
A community’s sales team can see an increase in annual move-ins by as much as 50% by establishing a resident referral program.
How to mitigate risk when a resident needs a higher level of care
By
Brian McGovern
Sep 09, 2019
When a medical assessment determines that a resident needs a higher level of care, the liability risks to a senior living community increase until the resident is relocated. But what if a resident doesn’t...
Long-haul impacts on senior living — what to expect in 2022
By
Dwayne Clark
Jan 10, 2022
Three areas are emerging as critical to consumer confidence in 2022.
COVID lit a digital fire under senior living operators. Keep it burning!
By
Darren Mathis
Jan 13, 2022
Now is a good time to do a deep dive into your organization and look for the vulnerable areas where technology can help strengthen your infrastructure, empower your salespeople to turn more leads into...
Innovative solutions could increase Medicare sustainability
By
Jay Baker
Sep 27, 2018
For Medicare Advantage plans and risk-bearing entities to remain sustainable, they must adopt innovative quality and risk programs to meet the growing demand for effective risk, quality and care strategies,...
The problem with parking
By
Michael Hass
Jun 05, 2015
One common problem amongst all real estate is parking: Namely, how much to provide and where to put it.
Is your EHR built for the future? 3 key considerations
By
Nick Patel
Nov 03, 2020
Whether you are actively seeking a new electronic health record system or you have one in place, it’s important to look beyond the situation at hand and assess what will be needed for a future you can’t...
Pandemic tech changes are here to stay
By
Lois A. Bowers
Mar 15, 2021
Some types of tech use by older adults, brought on by the pandemic, may surprise you.
Careful with those good deeds, or you might get punished
By
John O'Connor
Nov 03, 2016
In Joseph Heller’s satirical novel “Catch-22,” paradoxes keep getting in the in the way. It’s a challenge many senior living operators can relate to.