4 ways sales teams can foster community in senior housing
By
Lindsay Casillas
Aug 02, 2018
Fostering an authentic sense of community is the most important part of working in any aspect of the senior living industry, but it is especially true in sales.
3 steps to improve quality and safety in long-term care
By
Frank Mazza
Apr 07, 2016
Improving performance in long-term care means understanding where and why quality is less than ideal, or where safety risk is evident, and then acting. There are three key steps in the process.
Turning hidden costs in your admissions process into savings
By
Darren Mathis
Jul 11, 2019
Your admissions process has a cost, and it’s higher than you might think.
Why comprehensive medication management is especially important now
By
Karmen L. Stephens, PharmD, BCGP
Mar 24, 2022
Comprehensive medication management, or CMM, is a whole-person approach to medication management that ensures that medications are appropriate, safe and effective, and that they support the individual’s...
Going beyond the usual when it comes to water conservation
By
Klaus Reichardt
Nov 02, 2017
Senior living, medical andlong-term care facilities can take many steps to reduce water consumption considerably. Some will require an investment, but others are free.
Rethinking the dining chair for an aging population
By
Scott Cyre
Sep 09, 2021
A traditional dining chair is not designed to accommodate the needs of someone with reduced mobility, nor is it helpful to the person standing behind the chair.
Moving beyond uncertainty: Ensuring value from business intelligence
By
Jeannette Rodgers
Feb 18, 2021
When data are promptly and accurately entered to maintain data integrity, the data then must be analyzed to provide operators with the vital intelligence they need to make critical decisions to stabilize...
Should senior living communities offer legacy management services?
By
Jaan Leemet
Jul 13, 2017
Most people think of legacy management as wills and testaments or estate plans and taxes, but a growing set of tools and services go beyond these components and can benefit residents and their families.
COVID lit a digital fire under senior living operators. Keep it burning!
By
Darren Mathis
Jan 13, 2022
Now is a good time to do a deep dive into your organization and look for the vulnerable areas where technology can help strengthen your infrastructure, empower your salespeople to turn more leads into...
Keep your cool to prevent food poisoning
By
Edward Sharek
Apr 26, 2018
Senior living executive directors and skilled nursing administrators must take very seriously the cooling of food after it is cooked.