How to reduce caregiver turnover rates during the pandemic and afterward
By
Desmond Lim
Apr 23, 2020
The COVID-19 outbreak is shining a bright light on the persistent shortage of healthcare workers in the United States.
3 ways voice-first technology can help older adults in the era of social distancing
By
Jason Gottschalk
Apr 09, 2020
Isolation can make communication, access to timely information and a sense of independence more difficult for many older adults, especially for those who aren’t used to turning to technology for...
Driving employee engagement with technology
By
Jason Gottschalk
Feb 13, 2020
Supporting meaningful work requires the right systems and tools to be in place. Technology can accelerate this process by removing the obstacles that often stand in the way.
Safe resident-handling: 5 ways to prevent employee injuries
By
James Clancy
Jan 09, 2020
Having a safe resident / patient-handling program is the most effective way to reduce the risk of workplace injuries in senior living and care communities, and by doing so, to cut down on costs in the...
Tired of the program of the month? Create sustainable service culture change
By
Donna Cutting
Jan 02, 2020
How do you lead your team to embrace hospitality and customer service excellence? Here are four places to start.
8 keys to preserving medication access during a wildfire evacuation
By
Ron Belville
Nov 14, 2019
Many LTC pharmacies and senior living and care communities again are struggling to ensure that residents’ medication regimens are not interrupted in the event of a natural disaster. If faced with a similar...
With more older boomers on their way to senior living, now is the time to go paperless
By
Jesse Wood
Nov 07, 2019
Going paperless in several departments, including accounting and human resources, is one of the best ways to prepare yourself for a spike in occupancy.
Improve family satisfaction by making just a few changes
By
Henry Yaeger
Oct 24, 2019
Interestingly, family caregivers are just as concerned with the communication they experience as they are with the quality of care their loved ones receive on a daily basis.
What’s in your technology plan?
By
Stephen Carrabba
Aug 15, 2019
Every industry is touched by ever-changing technology, but healthcare-related industries have additional challenges. Does your organization have a comprehensive strategy for handling all information technology...
Turning hidden costs in your admissions process into savings
By
Darren Mathis
Jul 11, 2019
Your admissions process has a cost, and it’s higher than you might think.