The holiday season is likely to look different this year for most people, including employees and residents in senior living communities. Here are four tips to help your organization prepare for the holidays...
6 keys to bolstering your reputation
By
Courtney Malengo, APR
Nov 16, 2020
Here are some tips to assess your organization’s reputation, proactively identify reputational risks and implement strategies to bolster your reputation.
COVID claims are coming: Here’s how you can prepare
By
Timothy J. Ford, Esq.
Oct 05, 2020
Whether senior living and facilities will be penalized for resident or staff member illness is yet to be seen. Owners, however, should be aware that “COVID claims” likely are coming, and because of...
Resident wellness and connection in the time of COVID
By
Dennis Poremski
Justin Margut
Sep 28, 2020
Using online and virtual tools to reach more people was a conversation we had been having for years. Within the span of a few weeks, COVID-19 pole-vaulted us toward that goal.
Crisis communication: Senior living sector’s challenges are in the early stage
By
Tim O'Brien
Sep 08, 2020
The pandemic has really sunk the industry’s reputation, and it’s going to take a lot to revive it. These PR strategies can be used to increase business and attract employees.
Keeping staff engaged during the next phase of the pandemic
By
Christopher Lukach
Aug 31, 2020
Keeping your staff members engaged and ensuring that team morale remains high is paramount to preserving goodwill and, to put it pragmatically, your bottom line.
COVID-19: Preparation, changing tactics … and gratitude
By
Kristy VanDerWiel
Aug 24, 2020
I put together a list of tactics I believe have worked for us in putting the logistical and emotional needs of our team members as a priority during the pandemic. We’ll leverage these and improve on...
Senior living can emerge from pandemic stronger
By
Anne Ellett, MSN, NP
Aug 17, 2020
Operators, especially those of assisted living and memory care communities, can’t pretend they are separate from or not providing healthcare.
A ray of hope in the midst of the pandemic: A legal pathway forward
By
Matt Keenan
Brad Bodamer
Jun 01, 2020
Just as there is hope on the medical horizon in the COVID-19 battle, all is not lost in our courthouses for long-term care providers. The pathway forward for the industry may not be as bleak as it first...
3 truths in senior living as industry recovers from COVID-19
By
Nora Wiley
May 26, 2020
As we find our “new normal” in the age of the coronavirus, we’ll be faced with a consumer who not only likely took some market-based financial loses but who also has become cautious about...