Making sure essential on-site work survives in a shiny new remote work world
By
Mark DiMassimo
Apr 13, 2023
The switch to hybrid work has put a new kind of pressure on employers that appropriately require on-site work.
4 best practices to improve supervisor well-being
By
Michele Holleran, Ph.D., MBA
Dec 19, 2022
Focusing on supervisor well-being never has been more important. Here are some best practices for improving supervisor well-being.
Crisis communication: Senior living sector’s challenges are in the early stage
By
Tim O'Brien
Sep 08, 2020
The pandemic has really sunk the industry’s reputation, and it’s going to take a lot to revive it. These PR strategies can be used to increase business and attract employees.
Finding and keeping caregivers: A growing crisis
By
Stephen Campbell
Feb 06, 2017
A new campaign offers 60 new ideas to help address the caregiving crisis in senior living.
5 critical CEO skills for the future
By
Jacquelyn Kung, DrPH, MBA
Robert G. Kramer
Ed Frauenheim
Dec 06, 2021
A recent Ziegler study found that 70% of senior living organizations likely would have CEOs retiring in the next five years. Recognizing the tectonic shifts in aging in the coming years, one...
Operators seek resolution to these issues in the new year
By
Lois A. Bowers
Jan 03, 2017
Several regulatory issues remain unresolved for senior living operators as 2017 begins.
The business case for employee well-being interventions
By
Michele Holleran, Ph.D., MBA
Jul 11, 2022
Four stressors are compromising the well-being of the aging services workforce like never before. Here are some best practices to address each of the identified sources of burnout.
CEO who fired himself has advice, predictions for you
By
Lois A. Bowers
Jul 23, 2018
Chances are good that you or someone you know will be in the same position as a Virginia senior living CEO who recently decided to fire himself to try to help the community survive. That CEO has some advice...
Launching a new community
By
Lori Alford
Nov 14, 2016
Opening a new senior living community can present many unique challenges, but in my 25-plus years of experience, I have found that two actions are crucial.
How to improve employee recruitment and retention
By
Bill McPherson
Jan 19, 2017
Assisted living residents and others looking for nonmedical, in-home care often will seek organizations that have minimal staff turnover to maintain the highest level of care for themselves or their loved...