Senior living struggles to solve the $600 question
By
John O'Connor
Aug 06, 2020
As Congress gets ready to finalize a third relief package, one of the few remaining sticking points is slowly fading.
Quiet quitters can teach leaders 3 lessons
By
Amanda Tweten
Oct 24, 2022
The list of things that were changed by COVID-19 is still growing and likely longer than many of us realize. But somewhere on that list is the prioritization of personal/professional life balance. For...
How a customer service approach can reduce employee turnover
By
Marty Butler
Nov 17, 2016
A great deal of attention has been placed on recruitment and getting people in the front door, but it seems that greater emphasis should be focused on employee retention and closing the back door, so to...
Workers want more than a paycheck
By
Lois A. Bowers
Feb 21, 2017
New research reveals a few changes that operators could make to appeal to potential employees.
3 keys to firming up staffing at your senior living community
By
Malinda Shultice, DHSc
Apr 24, 2023
With these three things, you’ll get agency staffing out of your building in a timely fashion. Take it from someone who has run a building and never used an agency for the duration of the pandemic.
Retaining and recruiting employees for a healthy organizational culture
By
Pat Lamoreux
Mar 15, 2021
We all have felt the ripple effects of the pandemic as it has roared on. Yet despite unyielding stresses, never-ending regulation revisions and overall morass, one thing continues to ring true: Our team...
Making diversity, equity and inclusion do more than ‘count’
By
Geneva Stark, Ph.D.
Jeffrey Sun, J.D., Ph.D.
Heather Turner, Ph.D.
Todd Schmiedeler
Priscila Mattingly
Jun 21, 2021
Through focusing on belonging and enabling every employee to feel accepted and welcomed, senior living organizations can maintain a staff with the diversity of experiences and views necessary to thrive...
When it comes to labor relations, maybe we can’t handle the truth
By
John O'Connor
May 16, 2019
From a labor relations standpoint, the past few years have been extremely kind to senior living operators. But a new bill in Congress might turn things around.
4 challenges that senior living leaders must address to thrive in 2024
By
Mark Bryan
Jan 16, 2024
Here are four challenges and their implications that leaders and companies could face that must be addressed if they are to thrive in 2024.
Immigrants and America’s healthcare labor shortage
By
Nate Hamme
Aug 30, 2021
We need our legislators to support the needed influx of qualified caregivers for the sake of our nation’s sick, elderly and disabled.