Careful with those good deeds, or you might get punished
By
John O'Connor
Nov 03, 2016
In Joseph Heller’s satirical novel “Catch-22,” paradoxes keep getting in the in the way. It’s a challenge many senior living operators can relate to.
Everyone in the pools!
By
Mihaela Zaharescu
Oct 04, 2021
With a rhythm of life that demands spaces devoted to fitness and well-being, today’s senior living communities are trending toward resort-style amenities, including multiple dining options, indoor and...
How to overcome the trauma of the pandemic in long-term care
By
Donna Cutting
Nov 01, 2021
“When the pandemic started, morale was high. We all pulled together and worked as a team in a way we never had before. Now, it’s all changed. Employees have lost their patience; they’re...
Don’t overlook this booming group of prospective employees
By
Lois A. Bowers
Mar 05, 2018
It only makes sense to turn to not-yet-retired baby boomers to meet some of the employment needs of senior living organizations. And at least four such organizations have committed in writing to doing...
Storytelling strategy for retention and recruitment
By
Courtney Malengo, APR
Mar 14, 2022
As the great resignation continues, it has become clear that what employees want, and what employers think that employees want, are two very different things. McKinsey & Company’s recent study put this...
Innovation, customer experience and the ‘yuck factor’
By
Lois A. Bowers
May 08, 2017
Two general session speakers at Argentum’s Senior Living Executive Conference shared a message that creative thinking is necessary to address customer needs and realize long-term business success.
How a dining chair can reduce costs and increase revenue for senior living communities
By
Scott Cyre
Nov 18, 2021
If cost reduction is to be realized in the dining room, administrators and executives alike will need to address the problems related to the premature replacement of chairs and flooring.
Worker shortage, mounting risks call for creative solutions
By
Jordan Parnell
Gerald Stoll
Feb 27, 2020
Pressures are intensifying as we move forward, making it imperative for providers across the continuum to sharpen their risk-management capabilities even as they get creative where they can on the problem-solving...
Seeing is believing when it comes to Alzheimer’s effects
By
Lois A. Bowers
Apr 23, 2018
It’s quite something to see the 10-year progression of Alzheimer’s disease in one person collapsed into a 13-minute TV segment.
How new technology will change the game for assisted living
By
Shelley Symonds
Jun 06, 2019
Some simple, easy-to-use and next-generation technology solutions are or will be available soon to help you span the continuum of care with ease.