How a ‘zoom-out’ strategy can help senior living operators thrive in the post-pandemic world
By
Patrick McCormick, CPA
Feb 22, 2021
As they juggle short-term challenges with adapting to the long-term implications of the pandemic, operators can benefit from the so-called “zoom-in, zoom-out approach” that has been used by many successful...
Getting real: How social media helped build trust, engagement at Arrow Senior Living
By
Amanda Tweten
Feb 08, 2021
It was Saturday morning, the day after we learned that senior living communities across the country were being asked to close their doors to nonessential visitors. Phones at the 26 communities we manage...
Labor challenges persist for providers in 2021
By
Sunny J. Thompson
Feb 01, 2021
Although 2021 has brought a hopeful remedy with the highly anticipated COVID-19 vaccine, numerous obstacles for the senior living industry and its staff remain because of the ongoing pandemic, political...
3 keys for a successful IT project implementation
By
Steve McDonald
Jan 25, 2021
By evaluating desired technology through three lenses, you will set your organization up for a successful implementation — and a successful adoption.
Addressing the double pandemic of COVID-19 and loneliness
By
Avi Philipson
Jan 19, 2021
We’re starting a new year, and the pandemic still rages on. Its complete demise never was guaranteed, but there was a quieted optimism that the virus would be largely improved by now. On the contrary,...
Our Great Place to Work journey — before and after COVID
By
Warren Spieker
Jan 11, 2021
When we created Continuing Life to support a growing group of continuing care retirement communities, we invested in being a great place to work. It took a few years of work, and we’re not perfect,...
Strategic planning relevancy in exceptional times
By
Michael Edwin
Jan 04, 2021
Now is the time for long-range planning, because tomorrow will come, whether or not we are ready for it.
What COVID-19 has taught us about ourselves – and being a great place to work
By
Doug Dollenberg Jr.
Andrea Griesmar
Julie Masiello
Dec 21, 2020
As we reflect on how Brightview Senior Living not just survived but thrived in the midst of a global healthcare crisis, three themes emerged as powerful lessons learned for us.
Designing the future of senior living with lessons from the pandemic
By
Jeffrey P. Freimark
Dec 07, 2020
Although COVID-19 eventually will recede, its lessons should not.
How to bolster employee engagement and cultivate a culture of kindness
By
Aaryn Brewer
Nov 30, 2020
When we’re able to slow down, focus with intention and connect with another human being, we find out what moves them.