Assisted living got where it is today largely by promising to do a better job than nursing homes. That same strategy — under admittedly different circumstances — also may be the key to future success.
Can we please quit calling them Alzheimer’s patients?
By
John O'Connor
Mar 31, 2016
With all due respect to Alzheimer’s, the brand needs an overhaul.
Crisis management 101
By
Lois A. Bowers
Feb 29, 2016
It’s the news no senior living administrator wants to receive: one of your community’s residents appears to have been abused, and one of your employees appears to have been the culprit.
Hospitals as business partners? It’s not such a far-fetched notion
By
John O'Connor
Jan 28, 2016
Some will argue that senior living can never replace skilled care when it comes to post-acute care. You’ll be able to recognize them by the strength of their convictions and the shortness of their...
Be smart about phones, social media
By
Lois A. Bowers
Jan 25, 2016
If you haven’t reviewed your human resources manual lately, now may be a good time to check your policies related to cellphone and social media use by employees during work hours — or to formulate...
Words matter
By
Lois A. Bowers
Nov 09, 2015
Those working in the senior living field may have conflicting opinions as to the appropriateness of evolving terminology such as life plan community, but it makes good business sense to consider language...
GAO has good points in how, why antipsychotics are given
By
Elizabeth Newman
Mar 04, 2015
The government recognizes the progress made in nursing homes with reduction of antipsychotics for residents with dementia, but also notes many who live in assisted living are receiving the drugs. It’s...
You call this a plan to reduce nursing homes?
By
John O'Connor
Dec 12, 2014
It appears that a federal effort to downsize nursing homes might end up doing just the opposite.
Falls can cost more than an arm and a leg
By
John O'Connor
Oct 31, 2014
Long-term care operators have many good reasons to keep resident falls to an absolute minimum. Yet it’s amazing how blasé we’ve become about the damage that falls inflict.
What are the scouts saying about your long-term care organization?
By
John O'Connor
Jul 25, 2014
There is no draft in senior living, nor really a need for one. But what if its three most dominant players were to be sized up? How might the scouts rate skilled care, assisted living and home care, respectively?...