A wealth of information for those looking to gain extra years
By
John O'Connor
Apr 14, 2016
The second paragraph in the Declaration of Independence famously proclaims that “all men are created equal.” But the available evidence seems to suggest that some members of the herd have their...
3 steps to improve quality and safety in long-term care
By
Frank Mazza
Apr 07, 2016
Improving performance in long-term care means understanding where and why quality is less than ideal, or where safety risk is evident, and then acting. There are three key steps in the process.
Are ‘hugs and kisses’ a new email hazard?
By
Lois A. Bowers
Apr 04, 2016
Women increasingly are using a particular email salutation, according to business coaches, but the trend just sounds strange to my friends and me.
How to reduce HAIs while reducing costs
By
Dave Frank
Mar 24, 2016
Cleaning managers face pressure to keep operating costs down but are finding ways to meet the challenge, in part by increasing efficiency, according to a new survey.
Innovations in long-term care for the elderly begin at home
By
Josefina Carbonell
Mar 21, 2016
The U.S. healthcare system must continue to accelerate the rebalancing of long-term care services for the elderly, an approach that improves quality of life and saves money.
5 keys to strengthening your referral network
By
Max Gottlieb
Mar 17, 2016
Building a reliable network isn’t going to happen overnight, but with the right combination of strategy and hard work, a steady stream of referrals will be yours.
Hospitality, once reserved for hotels and resorts, now a key component of senior living
By
David Miller
Mar 06, 2016
The difference between hotel management and senior living is that the guests don’t leave, making it even more critical to provide an exemplary level of service. You might say it’s hospitality...
Medicaid and senior living: A troubled marriage
By
John O'Connor
Mar 03, 2016
The latest tectonic shift has three likely results for senior living operators.
There are no ‘do-overs’ with first impressions
By
Rick Macias
Feb 29, 2016
First impressions may not be everything, but they are definitely the foundation for everything.
Harper Lee’s legacy
By
Lois A. Bowers
Feb 22, 2016
Pulitzer Prize-winning writer Harper Lee, 89, passed away Friday and was buried Saturday, having presented us with two major challenges during her lifetime.