Top 10 ways to align your board as you consider repositioning options
By
Randy Bremhorst
Dennis Russell
Nov 04, 2016
The board of a senior living organization plays a critical role in making the needed shifts — or at least it should. Here are 10 ways to align your board as you consider your options for repositioning.
Careful with those good deeds, or you might get punished
By
John O'Connor
Nov 03, 2016
In Joseph Heller’s satirical novel “Catch-22,” paradoxes keep getting in the in the way. It’s a challenge many senior living operators can relate to.
Why caregiver training matters and how it can benefit you
By
Maria Wellisch
Nov 03, 2016
As the number of seniors entering senior communities continues to grow, an ever-increasing need exists to provide quality and consistent training for caregivers to ensure that they are equipped to provide...
What the elections mean to senior living
By
Lois A. Bowers
Oct 31, 2016
Senior living representatives have a few ideas about the potential ways in which the industry might be affected by the outcomes of the national elections.
Viewing your brand through the lens of customer experience
By
Courtney Malengo, APR
Oct 31, 2016
Powerful brands put customers and their experiences at the forefront, using that information to drive return on investment, products, services and amenities.
Food service is a selling point
By
B. Dean Maddalena
Oct 24, 2016
If you want to move away from an institutional environment in your senior living community, begin with food service.
Take your values off the wall
By
Gregg Lederman
Oct 20, 2016
One senior living organization changed its culture and has the return on investment to prove it.
Maybe it’s true that the best is yet to come
By
John O'Connor
Oct 13, 2016
Ever have one of those birthdays where you received the classic “old geezer” treatment? You know, the black balloons, sympathy cards, tombstone-shaped birthday cake, adult diapers and other...
How baby boomers are redefining senior living
By
Ben Mandelbaum
Oct 03, 2016
Baby boomers reaching retirement age are expected to significantly alter senior services and care for generations to come.
The secret to reaching potential residents
By
Lois A. Bowers
Oct 03, 2016
Ten thousand Americans turn 65 every day, and if the senior living industry wants to attract them sooner rather than later, communities need to start doing things differently, Cornerstone Affiliates President...