While I have been attending NIC conferences for more than two decades, I marvel at how relevant and informative they continue to be. The 2017 event was no exception. Here are but four takeaways from last...
Talk about a rough Labor Day
By
John O'Connor
Aug 31, 2023
Monday marks Labor Day. But given recent developments, many senior living operators might feel as if they are in a labor daze.
Residents, family members highly satisfied with senior living community response to COVID-19
By
Lynn Ackerman, Ph.D.
Jan 28, 2021
Data from Sensight Surveys show that many senior living communities across the United States and Canada are perceived to have done an excellent job keeping residents safe during the pandemic.
Innovation, customer experience and the ‘yuck factor’
By
Lois A. Bowers
May 08, 2017
Two general session speakers at Argentum’s Senior Living Executive Conference shared a message that creative thinking is necessary to address customer needs and realize long-term business success.
Weigh these 5 considerations before joining the senior living and care consolidation wave
By
Patrick McCormick, CPA
Jun 28, 2021
After grappling with the COVID-19 crisis for the past year, senior living and care facilities are waking up to some stark financial realities that are starting to push a new wave of consolidation in the...
Reasons for hope as a new week begins
By
Lois A. Bowers
Sep 13, 2021
We start the week with reasons to hope despite the pandemic.
New signs that insurance companies might control senior living’s destiny
By
John O'Connor
Dec 21, 2017
It’s starting to look like assisted living communities and skilled nursing facilities simply may become spokes connected to a hub controlled by somebody else.
A key to making employees want to stay
By
Lois A. Bowers
Jan 31, 2022
Exit interviews with departing staff members can reveal changes that managers can make to potentially entice more employees to stay in the future, but a new article shares other actions that could prevent...
Staffing options can get downright creative when you ‘give a damn’
By
John O'Connor
Jul 26, 2018
A new strategy could result in a “motivated, energized, stimulated, loyal” senior living workforce. And it’s pretty simple to implement.
7 C-suite strategies to help you balance your personal and professional lives
By
Lois A. Bowers
Sep 28, 2020
It’s a perennial challenge for business professionals: How to balance the demands of our personal and professional lives. But COVID has added a new twist.