Our nation is struggling to address two significant challenges. One concerns too few people. The other, too many.
These no-shows are enough to make you sick
By
John O'Connor
Aug 01, 2019
We’re hearing a lot these days about how difficult it is to find enough workers. But the discussion often overlooks a related problem.
What you can learn from chatty Kathy, chatty Kyle and their co-workers
By
Lois A. Bowers
Mar 27, 2023
Excessively talkative employee could be negatively affecting your business, according to the findings of a new survey.
NIC chief economist shares 3 places to find more workers
By
Lois A. Bowers
Mar 09, 2020
Labor markets are tight, but data from the U.S. Bureau of Labor Statistics suggest a few groups that senior living and care operators might want to court for new workers, National Investment Center for...
To know us is to love us? New effort could boost interest in long-term care careers
By
Lois A. Bowers
Mar 22, 2021
Attracting medical school graduates to enter geriatrics is a challenge, as evidenced by their recent fellowship choices. Beyond that, however, is the challenge of interesting geriatricians — as well...
Six questions to solidify employee engagement
By
Lois A. Bowers
Jul 17, 2017
The single most important thing a supervisor can do to firm up employee engagement, according to one expert, is to ask direct reports six kinds of questions once a month.
The ‘Walmart effect’ intensifies
By
Lois A. Bowers
Feb 16, 2016
In an environment where Walmart already is a threat to senior living staff recruiting and retention efforts, impending changes from the retailer should concern providers.
When it comes to labor relations, maybe we can’t handle the truth
By
John O'Connor
May 16, 2019
From a labor relations standpoint, the past few years have been extremely kind to senior living operators. But a new bill in Congress might turn things around.
Staffing challenges are easy to see, hard to fix
By
John O'Connor
Aug 05, 2021
It’s not exactly a secret that the field could do a better job of luring good candidates and making sure they do their jobs well. So why isn’t that happening? In a word, economics.
Getting that elephant in the room to start dancing
By
John O'Connor
May 05, 2016
While some senior living operators are cursing the darkness, other innovative ones are trying to light a candle to address the biggest challenge facing the industry.