How one operator incorporates music into residents’ lives
By
Dan Cohen
Feb 09, 2017
More than 3,000 U.S. senior living and long-term care communities are realizing the benefits of incorporating music into the lives of the residents, making it one of their most effective nonpharmacologic...
The struggles, lessons learned and blessing of the COVID-19 pandemic
By
Mary Haynes
Oct 19, 2020
COVID-19 has brought challenges and difficulties unlike any I’ve faced as the leader of Nazareth Home for almost two decades. As we live through what likely will be referred to as a crisis or a disaster,...
6 ways to calm discord and lead a more inspired life
By
Rabbi Daniel Cohen
Jan 22, 2018
Many of your workers and residents may be disheartened by the divide that seems to have arisen in this country and across the globe. The answer to the turmoil isn’t difficult, however, and it lies...
Disruptive technology can prevent stagnation, improve efficiency and competitiveness
By
Jeannette Rodgers
Sep 10, 2020
Once freed from the processes of collecting, organizing and deciphering data, operators can focus on what they do best: providing the best possible care and services for residents.
Want inspired, productive team members? Be a GREAT boss
By
S. Chris Edmonds
Apr 24, 2017
Successful leaders model five characteristics that can be described by the acronym GREAT.
A new lens for healthy seniors in America
By
Charlotte Haberaecker
Jul 09, 2020
What we choose to do – or not – with our new awareness will starkly define health in America for seniors, their families and all of us eventually needing care and services in the years to come.
Operators seek resolution to these issues in the new year
By
Lois A. Bowers
Jan 03, 2017
Several regulatory issues remain unresolved for senior living operators as 2017 begins.
How to draft an acceptable plan of correction
By
James Henry
Sep 12, 2016
Here are some tips on how to craft a plan of correction response, effectively manage your time in a deadline-filled process and ultimately demonstrate that your community has achieved full compliance with...
Hands-free video calling, managed Wi-Fi driving social connectedness
By
David Berger
Jul 29, 2021
600 seniors across nine Volunteers of America National Services communities are engaging with family, friends, healthcare, information and entertainment by video call through a new enterprise technology...
Capture oral history before it’s gone
By
Tina L. Kies
Aug 08, 2022
To gather the oral history of our residents is an opportunity to accumulate a deeper understanding of the individuals we are serving and caring for within our respective communities.