Robots’ surprising nonfans — and how to win them over
By
Lois A. Bowers
Aug 31, 2020
As the use of social/personal robots increases in senior living communities, a new study has uncovered a surprising group of nonfans – grandchildren — and suggests ways to win them over.
Meet your new foe, same as the old foe
By
John O'Connor
Jul 28, 2016
Assisted living got where it is today largely by promising to do a better job than nursing homes. That same strategy — under admittedly different circumstances — also may be the key to future success.
Words matter
By
Lois A. Bowers
Nov 09, 2015
Those working in the senior living field may have conflicting opinions as to the appropriateness of evolving terminology such as life plan community, but it makes good business sense to consider language...
An expensive way to offer career advice
By
John O'Connor
Nov 07, 2019
Having a terrible, horrible, no good, very bad day? John Saracino probably has you beat.
REIT investments suggest a healthy future for senior living
By
Lois A. Bowers
Jul 31, 2017
Back-to-back earnings calls Friday morning suggested a healthy future for senior living operators, as two large public healthcare real estate investment trusts relayed the growing place that senior living...
Falls can cost more than an arm and a leg
By
John O'Connor
Oct 31, 2014
Long-term care operators have many good reasons to keep resident falls to an absolute minimum. Yet it’s amazing how blasé we’ve become about the damage that falls inflict.
You don’t want federal rules? So what’s your plan?
By
John O'Connor
Nov 26, 2018
It’s just a matter of time until federal rules are put in place, for two likely reasons.
What are the scouts saying about your long-term care organization?
By
John O'Connor
Jul 25, 2014
There is no draft in senior living, nor really a need for one. But what if its three most dominant players were to be sized up? How might the scouts rate skilled care, assisted living and home care, respectively?...
Bad roads and resident falls: what’s the holdup?
By
John O'Connor
Mar 15, 2018
We should have made more progress on falls among the elderly by now, yet this problem not only persists, it may be getting worse.
Another rant about language
By
Lois A. Bowers
Mar 25, 2019
It’s been a while since I’ve written about marketing or media messages that mischaracterize senior living or aging adults (and we’re all aging). A few uses of language caught my attention this past...