An act of generosity unexpectedly thrust one senior living CEO into the media spotlight, and he’s using the opportunity to “spread a message of kindness.”
Fire safety advice from the pros
By
Lois A. Bowers
Nov 27, 2017
Two recent news stories may have you re-examining your emergency preparedness plans, especially as they pertain to fires. Two experts share tips.
Want a positive workplace? Be a positive leader
By
Lois A. Bowers
May 30, 2017
Managers in flourishing organizations share optimism, hope and inspiration with employees, especially when things don’t go as planned, according to one expert.
Innovation, customer experience and the ‘yuck factor’
By
Lois A. Bowers
May 08, 2017
Two general session speakers at Argentum’s Senior Living Executive Conference shared a message that creative thinking is necessary to address customer needs and realize long-term business success.
Is it a zombie apocalypse?
By
Lois A. Bowers
Mar 13, 2017
Are your family members, friends and co-workers acting uncharacteristically? I conducted some research and am here to share my findings and quell your worries.
Workers want more than a paycheck
By
Lois A. Bowers
Feb 21, 2017
New research reveals a few changes that operators could make to appeal to potential employees.
Court’s decision a tough break for senior living employers
By
John O'Connor
Jan 05, 2017
California’s highest court has offered clarification on employee-break requirements. But this is hardly a limited dispute. In fact, the largely unfavorable ruling just might have implications for...
Careful with those good deeds, or you might get punished
By
John O'Connor
Nov 03, 2016
In Joseph Heller’s satirical novel “Catch-22,” paradoxes keep getting in the in the way. It’s a challenge many senior living operators can relate to.
Meet your new foe, same as the old foe
By
John O'Connor
Jul 28, 2016
Assisted living got where it is today largely by promising to do a better job than nursing homes. That same strategy — under admittedly different circumstances — also may be the key to future success.
Why healthcare may not matter in this election
By
Lois A. Bowers
Jul 18, 2016
Just in time for the Republican and Democratic national political conventions, a new poll and a new website provide insights into voter and candidate thoughts about healthcare.