Storytelling strategy for retention and recruitment
By
Courtney Malengo, APR
Mar 14, 2022
As the great resignation continues, it has become clear that what employees want, and what employers think that employees want, are two very different things. McKinsey & Company’s recent study put this...
Innovation, customer experience and the ‘yuck factor’
By
Lois A. Bowers
May 08, 2017
Two general session speakers at Argentum’s Senior Living Executive Conference shared a message that creative thinking is necessary to address customer needs and realize long-term business success.
Worker shortage, mounting risks call for creative solutions
By
Jordan Parnell
Gerald Stoll
Feb 27, 2020
Pressures are intensifying as we move forward, making it imperative for providers across the continuum to sharpen their risk-management capabilities even as they get creative where they can on the problem-solving...
Seeing is believing when it comes to Alzheimer’s effects
By
Lois A. Bowers
Apr 23, 2018
It’s quite something to see the 10-year progression of Alzheimer’s disease in one person collapsed into a 13-minute TV segment.
New research could help attract residents, but a to-do list remains
By
Lois A. Bowers
Jun 07, 2021
Senior living operators received some good news last week with the publication of the results of a long-awaited study of COVID mortality rates in the United States in residential senior housing and care...
How to prevent the spread of infectious disease
By
Lois A. Bowers
Jun 27, 2016
Use these tips from the CDC to ensure that your residents and staff are safe and that your community is attractive to potential partners in the healthcare system.
Workers want more than a paycheck
By
Lois A. Bowers
Feb 21, 2017
New research reveals a few changes that operators could make to appeal to potential employees.
The new decade will demand a new type of senior living organization
By
Lisa McCracken
Jan 13, 2020
As the decade turns over, should this milestone also serve as a call to action for senior living organizations to commit to a new normal?
Three home care trends with staying power
By
Bill Miller
Feb 18, 2021
If 2020 has taught the U.S. healthcare system anything, it’s that we need to be ready for change.
CEO who fired himself has advice, predictions for you
By
Lois A. Bowers
Jul 23, 2018
Chances are good that you or someone you know will be in the same position as a Virginia senior living CEO who recently decided to fire himself to try to help the community survive. That CEO has some advice...