The research tells us that when we put people at the center of our decision-making, not only do they thrive, but so does the business.
Post-COVID resilience and ‘returns on experiences’ for senior living community operators
By
David E. Frost
Jul 26, 2021
Senior living organizations must help workers find their unique sweet spots to optimize positive experiences amid change.
Immigrants and America’s healthcare labor shortage
By
Nate Hamme
Aug 30, 2021
We need our legislators to support the needed influx of qualified caregivers for the sake of our nation’s sick, elderly and disabled.
A big lump of coal … and an opportunity
By
Lois A. Bowers
Dec 18, 2023
Christmas came early for the senior living field on Sunday, when providers collectively found a big lump of coal in the industry stocking. But that stocking also contains an opportunity.
Cracking the code on employee retention
By
Lois A. Bowers
Feb 12, 2024
Success for senior living operators will depend on finding ways to attract and keep high-quality employees, and the results of a new survey could help employers crack the code.
Making sure essential on-site work survives in a shiny new remote work world
By
Mark DiMassimo
Apr 13, 2023
The switch to hybrid work has put a new kind of pressure on employers that appropriately require on-site work.
Engaging the LEP patient population with virtual care
By
AnnaMaria Turano
Jul 29, 2021
It is important to be able to communicate effectively with Limited English Proficient home care clients.
Technology-enabled behavioral healthcare experiences are here to stay
By
Michael Gorton
Oct 28, 2021
Behavioral telehealth prepares residents in assisted living communities, residential centers and nursing homes for life after COVID-19.
Reframing the role of virtual care in senior living
By
Lisa McCracken
Aug 13, 2018
Virtual care technologies can help you address staffing shortages, pressures to enhance outcomes and a desire to reach older adults in their houses.
Pharmacists can play key roles in improving health outcomes for at-risk seniors
By
Orsula Knowlton, PharmD, MBA
Apr 12, 2018
Pharmacists have three evolving roles as a result of the drive toward value-based care.