Finding the right fit: Design lessons learned from people with dementia
By
Marije Seinen
Sep 01, 2022
As a user-centered designer, I’ve spent part of my career working to improve the lives of people living with dementia. In healthcare, I’ve seen firsthand that the success of a product often hinges...
3 key audiences to communicate with amid a senior living crisis
By
Cassandra Bailey
Dana Schmidt
Aug 29, 2022
How you manage a crisis is integral to maintaining your reputation and perhaps, even maintaining your census and keeping your doors open.
A simple tool to help others understand those living with dementia
By
Angie Frantz
Jul 25, 2022
I recently had the honor of attending the Alzheimer’s Disease International 2022 Global Conference in London, where I presented about a memory care initiative that we’ve been rolling out across Prestige...
The importance of indoor air quality for prospective residents of senior living
By
Carolina Campanella, Ph.D.
Jan 20, 2022
Now is the time to listen to the concerns of prospective residents and their families and take actions to provide a safer, healthier living environment and raise consumer confidence.
Long-haul impacts on senior living — what to expect in 2022
By
Dwayne Clark
Jan 10, 2022
Three areas are emerging as critical to consumer confidence in 2022.
5 critical CEO skills for the future
By
Jacquelyn Kung, DrPH, MBA
Robert G. Kramer
Ed Frauenheim
Dec 06, 2021
A recent Ziegler study found that 70% of senior living organizations likely would have CEOs retiring in the next five years. Recognizing the tectonic shifts in aging in the coming years, one...
6 keys to mitigating CARES Act compliance risks for assisted living operators
By
John P. Cunningham
Nov 29, 2021
Given increased scrutiny on the healthcare industry and CARES Act funding recipients, each assisted living community must ensure that its compliance program is functioning properly or risk exposure to...
How a dining chair can reduce costs and increase revenue for senior living communities
By
Scott Cyre
Nov 18, 2021
If cost reduction is to be realized in the dining room, administrators and executives alike will need to address the problems related to the premature replacement of chairs and flooring.
How to use storytelling to enrich your community
By
Wendy O’Donovan Phillips
Jul 14, 2022
Across the ages, stories have been passed down to build culture, entertain, educate and inspire. Storytelling started as an oral tradition, evolved to pictures then to writing. A memorable story discloses...
Leverage payment integrity solutions to ensure proper billing of telehealth services
By
Subrahmanyam Mantha
Jul 07, 2022
Don’t be surprised if the U.S. Department of Health and Human Services continues the COVID-19 public health emergency in mid-July, based on what government officials have said. If it ends, however, the...