Nearly two-thirds of operators now offering rent concessions, depressing net income, NIC survey finds
By
Amy Novotney
Dec 18, 2020
Net operating income continues to face pressure from the COVID-19 pandemic, with more organizations than ever offering rent concessions, paying staff members overtime hours and using agency or temp staff...
Workforce issues loom large as 2019 begins, leaders say
By
Lois A. Bowers
Jan 02, 2019
Workforce issues will continue to be a dominant challenge in the senior living industry in 2019, according to leaders of several organizations representing providers. But they are entering the new year...
NIC panelists offer tips for staff recruiting and retention
By
Lois A. Bowers
Mar 12, 2018
Panelists at a Thursday educational session at the National Investment Center for Seniors Housing & Care’s Spring Investment Forum in Dallas shared advice for addressing senior living’s No....
Higher staffing levels save one operator millions
By
Lois A. Bowers
Sep 18, 2016
It may seem counterintuitive, but Shamim Wu, president and chief operating officer of memory care provider Silverado, says that one way the company manages expenses is by having staffing levels that are...