3 key audiences to communicate with amid a senior living crisis
By
Cassandra Bailey
Dana Schmidt
Aug 29, 2022
How you manage a crisis is integral to maintaining your reputation and perhaps, even maintaining your census and keeping your doors open.
5 keys to effectively pre-plan for emergencies
By
Stephen Nardi
Jan 28, 2016
To ensure that first responders are in the best position to save lives and property, the tools for success need to be in place well in advance.
Implement your emergency plan during infectious disease outbreaks such as COVID-19
By
Stan Szpytek
Mar 23, 2020
Your senior living community’s emergency operation plan can help your team manage COVID-19 with the same level of proficiency that it operates at during other emergency situations.
From panic to poise: Mastering crisis communications and earning trust in senior living
By
Blair Burney
Sep 18, 2023
Crises can emerge from unexpected corners, leaving operators grappling for stability. A well-crafted crisis communication plan becomes essential when a situation escalates.
A bright spot in an otherwise grim weekend
By
Lois A. Bowers
Jan 22, 2018
During a weekend in which the federal government shutdown dominated the news, a bright spot emerged when Atria Senior Living residents and employees wished actress Kristen Bell good luck hosting Sunday...
How to mitigate risk and damage in a crisis
By
John Hellerman
Michele High
Feb 27, 2023
Businesses can’t prevent every tragedy or crisis, but they can take steps can to mitigate their effects.
Long-haul impacts on senior living — what to expect in 2022
By
Dwayne Clark
Jan 10, 2022
Three areas are emerging as critical to consumer confidence in 2022.
Hands-on training vital to emergency preparedness in senior living communities
By
Stan Szpytek
Nov 28, 2022
For senior living community owners and operators to have realistic expectations that their team will perform well when the “big one” occurs, they must prepare their staff members through a variety...
Health and WELL-being for senior living operators
By
Rachel Hodgdon
Aug 15, 2022
The research tells us that when we put people at the center of our decision-making, not only do they thrive, but so does the business.
Crisis communications for the senior living industry
By
James F. Haggerty
Jun 16, 2016
A crisis can do long-term damage to the reputation of your senior living community. Make sure you are prepared.