A funny thing happened while HumanGood was administering the resident surveys necessary to be rated by U.S. News & World Report for its Best Senior Living program: residents took ownership of the process,...
Diversity ‘even more critical’ in senior living
By
Lois A. Bowers
Aug 12, 2019
Companies operating in senior living increasingly are taking steps to make their boards and C-suites look more like the customers they serve and the workers who serve them. It’s a smart and welcome...
What you can do to prevent fraud
By
Lois A. Bowers
Nov 02, 2015
Scams against older adults increasingly are receiving attention from the government and the media. Senior living communities can help residents through a new program.
‘The Golden Bachelor’ could be a golden opportunity
By
Lois A. Bowers
Oct 23, 2023
Is “The Golden Bachelor” another example of stereotyping and ageism? Or is the show’s outreach and focus on older adults a reason to cheer?
5 ways to attract and support leaders
By
Lois A. Bowers
Jun 06, 2022
Want to attract women to leadership positions in your organization? A “returnship” program is one of five ideas in a new report.
Caregiver pay in the balance as advocacy groups size up proposed spending requirements
By
Lois A. Bowers
Jul 17, 2023
As assisted living provider advocacy groups try to influence federal home- and community-based services-related policy, their comments are joined by thousands of others, some in agreement with industry...
Could a national vaccine mandate be coming to senior living?
By
Lois A. Bowers
Aug 24, 2021
Following Wednesday’s announcement that COVID-19 vaccines will be mandated by the federal government for nursing homes, could a similar national requirement be in store for senior living? It might be...
ADA compliance: Will you be the next one sued?
By
Lois A. Bowers
Jul 24, 2017
The country’s largest senior living provider recently was threatened with a class action lawsuit accusing the company of violating the Americans with Disabilities Act at its communities. Here’s...