Senior living operators should focus their efforts on two areas, says elder care policy expert Laura Katz Olson, Ph.D. And one is especially important.
Crisis management 101
By
Lois A. Bowers
Feb 29, 2016
It’s the news no senior living administrator wants to receive: one of your community’s residents appears to have been abused, and one of your employees appears to have been the culprit.
Be smart about phones, social media
By
Lois A. Bowers
Jan 25, 2016
If you haven’t reviewed your human resources manual lately, now may be a good time to check your policies related to cellphone and social media use by employees during work hours — or to formulate...
3 tools to reduce hospitalizations, ED visits among assisted living residents
By
Lois A. Bowers
Dec 01, 2015
Three tools that have shown success in improving the quality of care provided to skilled nursing residents also work well for residents of assisted living communities, according to new research.
Take risks, ABHOW CEO David Ferguson advises
By
Lois A. Bowers
Nov 16, 2015
Four months after announcing his organization’s intentions to merge with be.group, ABHOW President and CEO David Ferguson offers some advice for colleagues on the nonprofit side of senior living...
Assisted living standards must be uniform: researchers
Sep 18, 2015
If the assisted living industry cannot establish uniform nationwide standards for itself, then Congress must do so, two researchers say.