At its core, senior living can be truly inspiring. And one reason for that is the field is over-represented by people whose commitment can lift us all.
Four takeaways from the NIC meeting
By
John O'Connor
Oct 05, 2017
While I have been attending NIC conferences for more than two decades, I marvel at how relevant and informative they continue to be. The 2017 event was no exception. Here are but four takeaways from last...
Making your community feel like home over the holidays
By
Steve Slayton
Dec 17, 2018
It’s vital for senior living providers to make their communities feel warm and welcoming over the holidays. Here are a few ways we accomplish this at my community.
Not so sure about that ‘silver wave’
By
Lois A. Bowers
Nov 11, 2019
Yes, the aging of the baby boomers may result in a “silver wave” of residents moving into senior living communities, but one investor is urging caution. And independent living “may be left out to...
The secret to securing RSVPs: Three calls with a smile
By
Lara Moga
May 23, 2016
Aside from using direct mail, here’s what a sales team can do to secure RSVPs from prospects and have them arrive at the community on the day of the event.
Don’t be like Bob
By
John O'Connor
Sep 17, 2015
A rather disturbing report from the Centers for Disease Control and Prevention reminded me of a former neighbor, “Bob.”
You are using more tech than you might realize
By
John O'Connor
May 11, 2017
A one-of-a-kind event recognizes providers that are harnessing technology to improve eldercare.
How to prepare for and facilitate an involuntary discharge
By
Timothy J. Ford, Esq.
Apr 01, 2019
Here are answers to the questions you may have if you are faced with the involuntary discharge of a resident.
A tech breakthrough that shows how far we’ve come
By
John O'Connor
Aug 25, 2016
A technological development could give operators the ability to markedly improve care delivery and coordination.
New overtime rules not much to cheer about
By
John O'Connor
May 19, 2016
The new overtime mandates are going to be a bad deal, for everyone.