3 strategies to deepen engagement with residents and their loved ones
By
Jaylee Baird, CDP, CALA
Apr 08, 2024
As senior living community leaders look for ways to serve and foster deeper connections with residents and their loved ones, three engagement strategies have proven highly successful.
Ghosting: The new norm, or can we do better?
By
Melanie Perry, MS, CDP, CADDCT, CMDCP
Apr 01, 2024
I would like to challenge those of us in senior living to address and eliminate the frustrating, time- and resource-wasting trend of ghosting.
Emergency planning: Prepare for the potential consequences of adverse incidents in senior living
By
Stan Szpytek
Mar 04, 2024
As assisted living communities and other senior living communities continue to refine their emergency planning protocols, a critical step in the process is to consider the consequences resulting from the...