NLRB releases new joint-employer standard amid senior living opposition
By
Kimberly Bonvissuto
Oct 27, 2023
The new joint-employer standard released Thursday by the National Labor Relations Board will present greater risk for employers that contract with services providers, “creating greater liability for...
Innovation will attract the next-generation consumer to senior living, speakers say
By
Kimberly Bonvissuto
Oct 26, 2023
CHICAGO — The baby boomers will change the senior living industry dramatically and already are pushing it to a point of reckoning, according to a panel of experts discussing the next generation of 55-plus...
Senior living nurse job satisfaction heavily influenced by culture, leadership: MIT report
By
Kimberly Bonvissuto
Oct 19, 2023
Job dissatisfaction and burnout among nurses is fueled by “out of touch” managers and “disconnected” senior executive leadership, according to a new report from the Massachusetts Institute of Technology.
Understaffing is driving force behind lawsuits against senior living communities, legal experts say
By
Kimberly Bonvissuto
Oct 18, 2023
Broken promises about service and care levels, attributed to “grossly understaffed” at senior living communities and skilled nursing facilities, are the driving force behind a surge in class-action...
‘Achilles’ heel’ of senior living sales identified; expert urges more assertiveness in closings
By
Kimberly Bonvissuto
Oct 16, 2023
Senior living communities are showing move-in options “beautifully” during in-person tours, but their sales teams too often are weak at closing, extending the sales process longer than necessary, according...
Assisted living providers must pay attention to Medicaid beneficiary protections in HCBS regulations,...
By
Kimberly Bonvissuto
Oct 13, 2023
Assisted living providers might be breaking state and federal laws in refusing to accept Medicaid or in attempting to evict residents without giving them an opportunity to appeal, according to two elder...
Customized tours, quick response are keys to improving tour conversion rates
By
Kimberly Bonvissuto
Oct 10, 2023
Older adults are still looking to make a move into senior living, but sales teams are going to have to step up their game to prevent losing prospective residents, according to one industry expert.
Operators plan lower fee increases despite costs that remain elevated
By
Kimberly Bonvissuto
Oct 06, 2023
The high monthly resident fees introduced by senior living operators in the wake of the COVID-19 pandemic are starting to taper off, but that doesn’t mean costs are coming down, according to results...
Train employees for ‘acuity creep’ or face potential risk
By
Kimberly Bonvissuto
Oct 03, 2023
DENVER—The level of needs of older adults moving into assisted living communities today is similar to that of seniors who would move into nursing homes in the past, and if operators and providers don’t...
Americans ‘dangerously’ underestimate healthcare costs, challenges in retirement planning
By
Kimberly Bonvissuto
Sep 21, 2023
Americans “dangerously” underestimate the effects that healthcare costs and challenges may have on their retirement plans, including planning for a stay in a long-term care facility, according to the...