A secure retirement depends on careful planning and saving. Americans can take steps to make their retirement dreams a reality.
How listening leads to senior living innovation
By
Jamie Merrill
Mar 06, 2023
Improving our listening is one critical way we can accelerate innovation and truly make a difference in the lives of our residents, families and employees
How to mitigate risk and damage in a crisis
By
John Hellerman
Michele High
Feb 27, 2023
Businesses can’t prevent every tragedy or crisis, but they can take steps can to mitigate their effects.
Designing spaces for activated adults that encourage socialization
By
Jami Mohlenkamp
Feb 13, 2023
After a lifetime of meeting obligations from career to child-rearing, adults looking ahead to the next phase of life ideally find themselves with more time than ever to spend with the people who matter...
Handling emotional resident expression not difficult but requires training
By
Vicki de Klerk-Rubin
Jan 23, 2023
Learning to handle any emotional or needs-based resident expression is not difficult. One simply needs the training.
4 best practices to improve supervisor well-being
By
Michele Holleran, Ph.D., MBA
Dec 19, 2022
Focusing on supervisor well-being never has been more important. Here are some best practices for improving supervisor well-being.
Employee retention according to Maslow’s Hierarchy of Needs
By
Jamie Merrill
Nov 21, 2022
Programs that focus on peer recognition and engagement can motivate employees during the first months and well beyond to help with retention.
Quiet quitters can teach leaders 3 lessons
By
Amanda Tweten
Oct 24, 2022
The list of things that were changed by COVID-19 is still growing and likely longer than many of us realize. But somewhere on that list is the prioritization of personal/professional life balance. For...
It’s time to take caregiver needs seriously
By
Nora Super
Oct 03, 2022
Until we make caregiving issues as important to lawmakers as infrastructure and energy, we can act on three critical intermediary steps.
Why mystery shopping should be part of your marketing strategy
By
Lynne Moore
Sep 26, 2022
Mystery shopping the competition will provide the information and ammunition needed to develop your strategy and fine tune your sales and marketing program.