A taxi driver I met during the recent Argentum meeting in Denver polled riders and is ready to make a prediction about the presidential election. Former ABC White House correspondent Ann Compton, speaking...
A Q&A with Argentum’s James Balda
By
Lois A. Bowers
May 08, 2016
James Balda has been on the job as president and CEO of Argentum since January 2015. He recently spoke with McKnight’s Senior Living about the experience so far and the road ahead.
How to sleep on the road
By
Lois A. Bowers
May 02, 2016
I suspect I may be tossing and turning on my first night in Denver for the Argentum annual meeting. It turns out my experience is not unique.
Consumer education important
By
Lois A. Bowers
Mar 28, 2016
A conversation with a reader last week got me thinking some more about the importance of being accurate and precise in the language we use. In fact, the health of the senior living industry depends on...
The ‘Walmart effect’ intensifies
By
Lois A. Bowers
Feb 16, 2016
In an environment where Walmart already is a threat to senior living staff recruiting and retention efforts, impending changes from the retailer should concern providers.
Be smart about phones, social media
By
Lois A. Bowers
Jan 25, 2016
If you haven’t reviewed your human resources manual lately, now may be a good time to check your policies related to cellphone and social media use by employees during work hours — or to formulate...
An answer to staffing woes?
By
Lois A. Bowers
Oct 13, 2015
As the race for the presidency continues, we’ve been hearing a lot about immigrants and immigration reform. Off the campaign trail, in senior living, the topic frequently comes up, too.