What does a recent Labor Department ruling against the Walt Disney Co. have to do with your senior living organization? Hopefully, not a thing.
We’re shocked, shocked, that turnover is such a big challenge
By
John O'Connor
Jan 23, 2020
Another day, another confirmation of why senior living has a serious labor problem on its hands.
These programs are the future of senior living
By
Lois A. Bowers
Jun 12, 2023
Just as important as selecting replacements for executives from existing pools of talent is building and expanding the pipeline of leadership candidates for the future — and not just at the very top....
An unofficial employee appreciation day
By
Lois A. Bowers
Apr 22, 2024
Tuesday was the day US News & World Report released its Best Senior Living ratings for 2024, and it also was an employee appreciation day of sorts.
Could ideas from senators, CEO help fix senior living workforce woes?
By
Lois A. Bowers
May 03, 2021
Two senators are asking the Department of Labor to “prioritize supporting older workers,” and the head of the National Council on Aging has put forth a potentially even bigger idea: that the Labor...
A new top concern for assisted living operators?
By
Lois A. Bowers
Oct 23, 2017
New contenders are challenging staffing as the issue most top-of-mind for senior living operators, according to participants in a panel discussion at the Oct. 15 NCAL Day that preceded the American Health...
The ‘Walmart effect’ intensifies
By
Lois A. Bowers
Feb 16, 2016
In an environment where Walmart already is a threat to senior living staff recruiting and retention efforts, impending changes from the retailer should concern providers.
5 items for senior living’s 2022 to-do list
By
Lois A. Bowers
Jan 10, 2022
The leaders of five organizations active in the senior living space recently shared with me their insights on the biggest challenges facing the industry. Culled from their comments is a list of action...
Senior living braces for a workplace shift
By
John O'Connor
Jan 28, 2021
From strictly a policy perspective, President Trump was more of a business person’s ally. But he was defeated by a man who promised to bring a lot of change. And this week we got a real taste of how...
Many senior living organizations are paying a high price for cutting corners
By
John O'Connor
May 10, 2018
Does a senior living community’s reputation rest with its worst aide? Judging by the way many aides are trained and treated, not everyone thinks so.