NCAL Day speakers think something other than occupancy should be operators’ top priority.
Your homework assignment: Help extend the benefits of vacation
By
Lois A. Bowers
Aug 27, 2018
Employees believe that time away from work has positive effects for them, according to a new survey, but those effects can be short-lived without employer support.
You want better workers? Maybe it’s time to rethink a few things
By
John O'Connor
Aug 23, 2018
If your monetary options are limited, then how do you sweeten the proverbial pot?
It’s not just residents at risk of being lonely and isolated
By
Lois A. Bowers
Aug 13, 2018
Much has been written about the benefits that senior living communities can offer older adults who may be at risk of loneliness and isolation. A recent national survey puts more data behind the argument,...
CEO who fired himself has advice, predictions for you
By
Lois A. Bowers
Jul 23, 2018
Chances are good that you or someone you know will be in the same position as a Virginia senior living CEO who recently decided to fire himself to try to help the community survive. That CEO has some advice...
Quitters never win? Your staff might beg to disagree
By
John O'Connor
Jul 12, 2018
What do the latest numbers from the Labor Department mean for you as a senior living operator? Perhaps the least painful answer is that this is a time of challenge and opportunity.
Many senior living organizations are paying a high price for cutting corners
By
John O'Connor
May 10, 2018
Does a senior living community’s reputation rest with its worst aide? Judging by the way many aides are trained and treated, not everyone thinks so.
If this were an Olympic event, senior living would not medal
By
John O'Connor
Jan 25, 2018
It’s no secret that finding and keeping qualified employees can be a real challenge in the senior living field. But things may be even worse than many operators realize.
A new top concern for assisted living operators?
By
Lois A. Bowers
Oct 23, 2017
New contenders are challenging staffing as the issue most top-of-mind for senior living operators, according to participants in a panel discussion at the Oct. 15 NCAL Day that preceded the American Health...
What about your non-hiring policies?
By
John O'Connor
Oct 19, 2017
When it comes to bringing on people with a criminal past, senior living organizations can find themselves in a real bind.