Want to keep your best employees? Then break these two bad habits
By
John O'Connor
Feb 16, 2017
Most organizations would dramatically trim turnover overnight by adopting a coaching mindset and eliminating annual reviews.
Not much for ‘quickie election’ foes to feel good about
By
John O'Connor
Aug 27, 2015
In upholding federal regulations that speed up union elections, a federal court recently dealt a serious blow to senior living operators and other critics.
Holiday gifts we would give if we could — and maybe we can
By
Lois A. Bowers
Dec 02, 2019
A new survey finds that half of us wish we could give certain “intangible” gifts to those we care about. But we can give at least some of these gifts to our family members, friends or co-workers....
Unapproved drugs for your terminal residents? An idea that is way overdue
By
John O'Connor
May 24, 2018
In any senior living community, there are usually a few residents who just want to die. But the rest certainly don’t. And the latter group just received a gift that potentially could help them live...
Rethinking the role of senior living leadership, one hire at a time
By
John O'Connor
Aug 29, 2019
The way many organizations fill in their executive ranks leaves more than a bit to be desired.
Misery loves company when it comes to recruiting
By
Lois A. Bowers
Sep 19, 2016
Results of a recent Society for Human Resources Management survey about recruiting most likely will not surprise anyone in aging services, but perhaps there is comfort in knowing that the senior living...
What hospitals can do for you
By
Lois A. Bowers
Jun 06, 2016
Some senior living operators have been focused on communicating what they can offer to hospitals, but a new study provides an example of something that hospitals can do for senior living.
Such an obvious way to improve recruitment and retention
By
John O'Connor
Nov 21, 2019
When it comes to finding and keeping workers, are you getting the word out about what sets senior living apart from the Amazons and Costcos of the world?
Paying it forward
By
Lois A. Bowers
Aug 31, 2015
Residents of a New Jersey continuing care retirement community recently gave some employees the ultimate school supplies.
Thanks hospitals, for all that utterly useless information
By
John O'Connor
Jan 31, 2019
How do we go about untangling the hospital pricing practices mess? There are a few ways it could be done.