Women increasingly are using a particular email salutation, according to business coaches, but the trend just sounds strange to my friends and me.
Consumer education important
By
Lois A. Bowers
Mar 28, 2016
A conversation with a reader last week got me thinking some more about the importance of being accurate and precise in the language we use. In fact, the health of the senior living industry depends on...
Unearthed treasure in senior living
By
Lois A. Bowers
Mar 21, 2016
The support of her employer has made it possible for one woman to continue serving older adults where they live while also presenting positive images of older adults to the broader world.
An ally in the minimum wage battle
By
Lois A. Bowers
Mar 14, 2016
Senior living operators who oppose an increase in the national minimum wage to $15 have an ally in Richard Fisher, former president and CEO of the Federal Reserve Bank in Dallas.
Wage pressure continues
By
Lois A. Bowers
Mar 07, 2016
Two events that occurred in the past week are helping to ensure that staffing issues remain a top challenge for the senior living industry.
Crisis management 101
By
Lois A. Bowers
Feb 29, 2016
It’s the news no senior living administrator wants to receive: one of your community’s residents appears to have been abused, and one of your employees appears to have been the culprit.
Harper Lee’s legacy
By
Lois A. Bowers
Feb 22, 2016
Pulitzer Prize-winning writer Harper Lee, 89, passed away Friday and was buried Saturday, having presented us with two major challenges during her lifetime.
The ‘Walmart effect’ intensifies
By
Lois A. Bowers
Feb 16, 2016
In an environment where Walmart already is a threat to senior living staff recruiting and retention efforts, impending changes from the retailer should concern providers.
Love for senior living is conspicuous, contagious
By
Lois A. Bowers
Feb 08, 2016
As Valentine’s Day and the six-month anniversary of the launching of McKnight’s Senior Living’s website and e-newsletter approach, the passion of those working in senior living is obvious.
Meeting the changing needs of residents
Feb 01, 2016
Mather LifeWays’ Mary Leary talks about life care communities — and senior living’s challenges