A new study reveals that loneliness can be an issue for employees, even as the COVID-19 pandemic recedes. In fact, one group is calling loneliness “the next pandemic” in the workplace. But fortunately,...
A Q&A with Argentum’s James Balda
By
Lois A. Bowers
May 08, 2016
James Balda has been on the job as president and CEO of Argentum since January 2015. He recently spoke with McKnight’s Senior Living about the experience so far and the road ahead.
To attract older workers, clean up your language
By
Lois A. Bowers
Jan 30, 2023
Research by Preply suggests that if you want to attract older workers, you may need to clean up the language you use in your job postings.
Innovation, customer experience and the ‘yuck factor’
By
Lois A. Bowers
May 08, 2017
Two general session speakers at Argentum’s Senior Living Executive Conference shared a message that creative thinking is necessary to address customer needs and realize long-term business success.
‘A lot of heavy lifting left’ for Brookdale
By
Lois A. Bowers
Apr 01, 2018
The new CEO talks about some significant work ahead for the nation’s largest senior living operator.
Virtual technology could offer real solutions for clinical, social challenges
By
Lois A. Bowers
Aug 15, 2016
Senior living communities soon may be using virtual reality technology on a regular basis to help residents cross items off their bucket lists, engage with fellow residents and address physical issues.
Presidential election outcome ‘undecipherable’
By
Lois A. Bowers
May 16, 2016
A taxi driver I met during the recent Argentum meeting in Denver polled riders and is ready to make a prediction about the presidential election. Former ABC White House correspondent Ann Compton, speaking...
7 C-suite strategies to help you balance your personal and professional lives
By
Lois A. Bowers
Sep 28, 2020
It’s a perennial challenge for business professionals: How to balance the demands of our personal and professional lives. But COVID has added a new twist.
HRA seeks to sharpen its image with prospects via employee etiquette training
By
Lois A. Bowers
Apr 10, 2018
As many senior living operators look to add more healthcare services to their offerings, this regional development and operating company is instituting a new program to help ensure that hospitality doesn’t...
Bill would make it easier for workers to bring age discrimination cases
By
Lois A. Bowers
Dec 07, 2017
A bipartisan group of senators introduced legislation aimed at making it easier for older Americans to bring work-related age discrimination cases as the United States marks the 50th anniversary year of...