Innovation, customer experience and the ‘yuck factor’
By
Lois A. Bowers
May 08, 2017
Two general session speakers at Argentum’s Senior Living Executive Conference shared a message that creative thinking is necessary to address customer needs and realize long-term business success.
Virtual technology could offer real solutions for clinical, social challenges
By
Lois A. Bowers
Aug 15, 2016
Senior living communities soon may be using virtual reality technology on a regular basis to help residents cross items off their bucket lists, engage with fellow residents and address physical issues.
McKnight’s Women of Distinction Awards and Forum just a week away!
May 12, 2021
Attendees of the McKnight’s Women of Distinction Awards and Forum next week will have the opportunity to celebrate 52 women in senior living and skilled nursing and earn up to three continuing education...
7 C-suite strategies to help you balance your personal and professional lives
By
Lois A. Bowers
Sep 28, 2020
It’s a perennial challenge for business professionals: How to balance the demands of our personal and professional lives. But COVID has added a new twist.
HRA seeks to sharpen its image with prospects via employee etiquette training
By
Lois A. Bowers
Apr 10, 2018
As many senior living operators look to add more healthcare services to their offerings, this regional development and operating company is instituting a new program to help ensure that hospitality doesn’t...
Bill would make it easier for workers to bring age discrimination cases
By
Lois A. Bowers
Dec 07, 2017
A bipartisan group of senators introduced legislation aimed at making it easier for older Americans to bring work-related age discrimination cases as the United States marks the 50th anniversary year of...
Former senior living executive’s bankruptcy might jeopardize $86 million investor repayment plan
By
Lois A. Bowers
Sep 21, 2017
An Atlanta-based businessman accused by the SEC of misusing investor funds raised to purchase and renovate senior living facilities has filed for bankruptcy, calling into question his ability to fulfill...
Seniors housing is bright spot for Welltower in second quarter
By
Lois A. Bowers
Jul 30, 2017
The seniors housing operating portfolio was “the highlight” of the second quarter for Welltower, “with meaningful outperformance relative to our budget,” Shankh Mitra, the real...
‘Buckle up for the tax reform roller coaster ride,’ Ventas’ Cafaro says
By
Lois A. Bowers
Jul 30, 2017
“Now the real estate community can buckle up for the tax reform roller coaster ride,” Ventas Chairman and CEO Debra Cafaro told those participating in a second-quarter earnings call Friday,...
Senior living community not cited, but two years later, executives charged in resident’s death
By
Lois A. Bowers
Jul 25, 2017
The owner and former administrator of a California senior living community have been charged with elder abuse and involuntary manslaughter, felonies, more than two years after a resident reported to have...