Pay attention to these regulatory developments or you may be looking at anything but a happy new year.
How to win the online ratings game
By
Lois A. Bowers
Dec 07, 2015
The president of a senior living ratings and reviews website shares three common qualities of highly regarded providers and three ways that operators can secure good online reviews and ratings from residents...
Many mergers unlikely to deliver as promised
By
John O'Connor
Dec 03, 2015
Many deals simply won’t do much good for the people who didn’t help orchestrate them.
12 ways to address depression and suicide in assisted living
By
Lois A. Bowers
Nov 16, 2015
The risk of suicide in assisted living is real, but those working in communities can help prevent it as well as address the depression that often underlies it.
Maybe it’s time to change the message
By
John O'Connor
Nov 12, 2015
A new survey sheds light on what the message of senior living communities’ marketing materials should be, but reality doesn’t match.
Words matter
By
Lois A. Bowers
Nov 09, 2015
Those working in the senior living field may have conflicting opinions as to the appropriateness of evolving terminology such as life plan community, but it makes good business sense to consider language...
An era ends at LeadingAge, while another begins
By
John O'Connor
Nov 05, 2015
As I listened to Larry Minnix’s tearful farewell address, it occurred to me that this has been a golden age of sorts for three of the largest organizations in this field.
What you can do to prevent fraud
By
Lois A. Bowers
Nov 02, 2015
Scams against older adults increasingly are receiving attention from the government and the media. Senior living communities can help residents through a new program.
It’s not just CCRCs that could use a new name
By
John O'Connor
Oct 21, 2015
As McKnight’s Senior Living recently reported, LeadingAge will announce a replacement term for the CCRC concept during its upcoming convention. But why should the industry stop there?
A justified firing? Depends on what you believe
By
John O'Connor
Oct 15, 2015
The law allows religious exemption. But the caveat has very limited reach: Organizations can only refuse to hire those of a different religion.