Immigrants and America’s healthcare labor shortage
By
Nate Hamme
Aug 30, 2021
We need our legislators to support the needed influx of qualified caregivers for the sake of our nation’s sick, elderly and disabled.
How to win the online ratings game
By
Lois A. Bowers
Dec 07, 2015
The president of a senior living ratings and reviews website shares three common qualities of highly regarded providers and three ways that operators can secure good online reviews and ratings from residents...
As university retirement communities become more universal, so should characteristics that define them
By
Andrew Carle
May 08, 2023
A new website will offer the first national directory of university retirement communities, along with information about the history, benefits, costs and criteria retirees can use when assessing senior...
Senior living communities: The intersection of hospitality, healthcare
By
F. Scott Moody
Nov 11, 2015
Senior living communities have transitioned from hospital-like entities to places that sometimes can look more like resorts.
Diversity, equity and inclusion is a work in progress
By
Marsha Wesley Coleman
Feb 21, 2023
Organizations can look to their values to move toward better inclusion. We have a long way to go, and the time to start is now.
How a ‘zoom-out’ strategy can help senior living operators thrive in the post-pandemic world
By
Patrick McCormick, CPA
Feb 22, 2021
As they juggle short-term challenges with adapting to the long-term implications of the pandemic, operators can benefit from the so-called “zoom-in, zoom-out approach” that has been used by many successful...
How to use storytelling to enrich your community
By
Wendy O’Donovan Phillips
Jul 14, 2022
Across the ages, stories have been passed down to build culture, entertain, educate and inspire. Storytelling started as an oral tradition, evolved to pictures then to writing. A memorable story discloses...
A sector in disarray?
By
John O'Connor
Jul 01, 2021
Senior living may be on the cusp of an extremely interesting and critical era.
How big data affect how we care for seniors
By
Bryan Adams
Jun 29, 2017
Can big data affect how we care for seniors? The answer — both qualitatively and quantitatively — is yes. Here are three insights.
The benefits of ‘camp’ for new team members
By
Kim Smith
Sep 05, 2023
Camp SageLife is a powerful and memorable way to teach our team about our resident-focused philosophy. Everything has a purpose and lesson.