3 steps to mitigate damage to your reputation through crisis communications planning
By
Zach Olsen
Kelsey Eidbo
Jul 15, 2019
Without a plan for investigating and responding to crises, even the most well-run facility will find itself the subject of unsavory attention.
What senior living leaders need to know about artificial intelligence
By
Arick Morton
Dec 18, 2023
Senior living executives have two key decisions to make to move forward with AI-enabled solutions, according to NIC MAP Vision CEO Arick Morton.
Creating a culture of engagement in senior living
By
Michele Holleran, Ph.D., MBA
Jul 24, 2017
The biggest challenges in senior living can be addressed successfully by creating a culture of engagement for staff members and residents.
Why assisted living needs ergonomics
By
Diana Schwerha, Ph.D.
Sep 26, 2016
Assisted living community owners and managers can reduce risk and save on hiring, training and workers’ compensation costs by instilling a culture of safety through respect, honesty and trust.
Storytelling strategy for retention and recruitment
By
Courtney Malengo, APR
Mar 14, 2022
As the great resignation continues, it has become clear that what employees want, and what employers think that employees want, are two very different things. McKinsey & Company’s recent study put this...
Preventing commercial laundry room fires in senior living communities
By
Stan Szpytek
Apr 04, 2022
Every commercial laundry room fire in a senior living community during my 26 years with the fire department in a major metropolitan area had one or two common denominators.