Some types of tech use by older adults, brought on by the pandemic, may surprise you.
Careful with those good deeds, or you might get punished
By
John O'Connor
Nov 03, 2016
In Joseph Heller’s satirical novel “Catch-22,” paradoxes keep getting in the in the way. It’s a challenge many senior living operators can relate to.
Don’t overlook this booming group of prospective employees
By
Lois A. Bowers
Mar 05, 2018
It only makes sense to turn to not-yet-retired baby boomers to meet some of the employment needs of senior living organizations. And at least four such organizations have committed in writing to doing...
Innovation, customer experience and the ‘yuck factor’
By
Lois A. Bowers
May 08, 2017
Two general session speakers at Argentum’s Senior Living Executive Conference shared a message that creative thinking is necessary to address customer needs and realize long-term business success.
Seeing is believing when it comes to Alzheimer’s effects
By
Lois A. Bowers
Apr 23, 2018
It’s quite something to see the 10-year progression of Alzheimer’s disease in one person collapsed into a 13-minute TV segment.
New research could help attract residents, but a to-do list remains
By
Lois A. Bowers
Jun 07, 2021
Senior living operators received some good news last week with the publication of the results of a long-awaited study of COVID mortality rates in the United States in residential senior housing and care...
How to prevent the spread of infectious disease
By
Lois A. Bowers
Jun 27, 2016
Use these tips from the CDC to ensure that your residents and staff are safe and that your community is attractive to potential partners in the healthcare system.
Workers want more than a paycheck
By
Lois A. Bowers
Feb 21, 2017
New research reveals a few changes that operators could make to appeal to potential employees.
CEO who fired himself has advice, predictions for you
By
Lois A. Bowers
Jul 23, 2018
Chances are good that you or someone you know will be in the same position as a Virginia senior living CEO who recently decided to fire himself to try to help the community survive. That CEO has some advice...
One key to attracting and keeping employees: Training
By
Lois A. Bowers
Aug 22, 2022
Beyond merely offering training programs, perhaps tailoring them to the wants and needs of potential and existing employees will draw them in and entice them to stay.