Court approves class action status for assisted living staffing lawsuit
By
Kimberly Bonvissuto
Aug 09, 2023
An appellate court has granted class certification to residents alleging that a senior living operator used deceptive practices by falsely promising to adequately staff its communities to meet resident...
Brookdale’s staffing algorithm under fire for alleged chronic understaffing of communities
By
Kimberly Bonvissuto
Apr 02, 2024
One national senior living company’s staffing algorithm drew repeated complaints from building managers for failing to capture the nuances of caring for older adults, leading to residents going without...