Knowledge transfer must improve for senior living’s full potential to be realized
By
Scott Eckstein
May 15, 2023
The senior living industry has a phenomenal gap in the transfer of knowledge from one generation of leaders to the next, and it leads to failings and poor management. We need to do better.
Best way to honor caregivers? Address the workforce crisis
By
James Balda
Feb 22, 2023
In addition to remembering the caregivers our country has been blessed with, we should call on policymakers to do more to resolve our workforce crisis.
Victory in assisted living case does not mean providers can turn a blind eye to harassment of workers
By
Jennifer Long
Neville M. Bilimoria
Jun 03, 2024
Despite a recent court ruling, failure to take action in defense of staff members in the face of verbal abuse could cause substantial liability for operators.
The No. 1 missed content marketing opportunity in senior living and care
By
Wendy O’Donovan Phillips
Jan 17, 2023
More than half of recent survey respondents said they get up to 25% of leads from content marketing. Here’s how this amount can be increased.
How listening leads to senior living innovation
By
Jamie Merrill
Mar 06, 2023
Improving our listening is one critical way we can accelerate innovation and truly make a difference in the lives of our residents, families and employees
Is your senior living community prepared for the next disaster?
By
Lauren Southerland, MD MPH
Lucas Krupinski
Feb 05, 2024
Emergencies can strike in different ways when caring for older adults. Having a clear plan for disaster preparedness is critically important.
As university retirement communities become more universal, so should characteristics that define them
By
Andrew Carle
May 08, 2023
A new website will offer the first national directory of university retirement communities, along with information about the history, benefits, costs and criteria retirees can use when assessing senior...
Mental healthcare for our workers is essential
By
Tom Grape
Oct 16, 2023
The emotional and economic value of providing mental healthcare access to workers and their families is tangible and measurable. It’s also the right thing to do.
Quiet quitters can teach leaders 3 lessons
By
Amanda Tweten
Oct 24, 2022
The list of things that were changed by COVID-19 is still growing and likely longer than many of us realize. But somewhere on that list is the prioritization of personal/professional life balance. For...
4 challenges that senior living leaders must address to thrive in 2024
By
Mark Bryan
Jan 16, 2024
Here are four challenges and their implications that leaders and companies could face that must be addressed if they are to thrive in 2024.