Two recent news stories may have you re-examining your emergency preparedness plans, especially as they pertain to fires. Two experts share tips.
6 tips for effective crisis communication
By
Courtney Malengo, APR
Nov 27, 2017
In senior living, we have plans to mitigate disasters, address corporate compliance, handle elopement and assure quality. What plans do we have in place for crisis communication and reputation management?
Residents missing after five-alarm fire at Pennsylvania CCRC
By
Lois A. Bowers
Nov 20, 2017
An undisclosed number of residents remained unaccounted for Sunday, three days after a five-alarm fire began at a Pennsylvania continuing care retirement community, injuring 27, according to authorities.
Florida assisted living and nursing home operators say they will avoid potential $1,000-per-day fines and loss of licensure after an appeals court Tuesday handed down a decision that emergency rules requiring...
Size helps Brookdale in natural disasters, CEO says, but financial effects linger
By
Lois A. Bowers
Nov 08, 2017
Hurricanes, wildfires, generators, HCP and metrics of success were among the topics that executives of Brookdale Senior Living discussed with shareholders and analysts Tuesday on a third-quarter earnings...
Senior living operators may be in for a very unpleasant surprise
By
John O'Connor
Nov 02, 2017
You may not be terribly concerned that federal lawmakers are looking into recent deaths in a Florida nursing home. But this inquiry could blossom into something that affects senior living operators in...
When disaster preparedness pays off
By
Rick Kamminga
Oct 16, 2017
With advance planning and masterful execution, the Watermark Retirement Communities team was able to care for residents and create an environment where they thrived, even in the midst of Hurricane Irma....
Senior living companies launch Harvey relief efforts as Irma looms
By
Lois A. Bowers
Sep 05, 2017
As senior living providers in Florida brace for the possible effects of Hurricane Irma, operators with properties in Texas are beginning relief efforts to help those affected by Hurricane/Tropical Storm...
CCRC springs into action after Hurricane Hermine
By
Lois A. Bowers
Sep 27, 2016
Advance planning and dedicated staff members and residents helped Westminster Oaks in Tallahassee, FL, get through some trying days and nights after Hurricane Hermine came through earlier this month, the...
Crisis communications for the senior living industry
By
James F. Haggerty
Jun 16, 2016
A crisis can do long-term damage to the reputation of your senior living community. Make sure you are prepared.