Adult-children households are declining. Should you be worried?
By
Lynne Moore
Oct 02, 2023
The key to staying relevant in this constantly changing industry will be understanding the consumer’s existing and future needs and identifying flexible, efficient and cost-effective ways to satisfy...
The benefits of ‘camp’ for new team members
By
Kim Smith
Sep 05, 2023
Camp SageLife is a powerful and memorable way to teach our team about our resident-focused philosophy. Everything has a purpose and lesson.
Communicating in the age of activism and disinformation
By
Courtney Malengo, APR
May 22, 2023
What do you do when a movement is mobilized against you, or a disinformation campaign is lobbed at your executive or community? Here are six steps to consider as you approach any communication challenge.
Knowledge transfer must improve for senior living’s full potential to be realized
By
Scott Eckstein
May 15, 2023
The senior living industry has a phenomenal gap in the transfer of knowledge from one generation of leaders to the next, and it leads to failings and poor management. We need to do better.
As university retirement communities become more universal, so should characteristics that define them
By
Andrew Carle
May 08, 2023
A new website will offer the first national directory of university retirement communities, along with information about the history, benefits, costs and criteria retirees can use when assessing senior...
15 and fit: An operator’s perspective on 15 years in senior living
By
Shelley Esden
May 01, 2023
Older Americans will soon outnumber their children — something that will change the face of senior living and change the world in ways we have yet to imagine.
How to appropriately and accurately define your primary market area
By
Lynne Moore
Apr 03, 2023
Q: How do I appropriately and accurately define my primary market area? A: In a market feasibility study, one of the first tasks will be to define the primary market area for a senior housing community....
How listening leads to senior living innovation
By
Jamie Merrill
Mar 06, 2023
Improving our listening is one critical way we can accelerate innovation and truly make a difference in the lives of our residents, families and employees
How to mitigate risk and damage in a crisis
By
John Hellerman
Michele High
Feb 27, 2023
Businesses can’t prevent every tragedy or crisis, but they can take steps can to mitigate their effects.
Diversity, equity and inclusion is a work in progress
By
Marsha Wesley Coleman
Feb 21, 2023
Organizations can look to their values to move toward better inclusion. We have a long way to go, and the time to start is now.