How to bolster employee engagement and cultivate a culture of kindness
By
Aaryn Brewer
Nov 30, 2020
When we’re able to slow down, focus with intention and connect with another human being, we find out what moves them.
6 keys to bolstering your reputation
By
Courtney Malengo, APR
Nov 16, 2020
Here are some tips to assess your organization’s reputation, proactively identify reputational risks and implement strategies to bolster your reputation.
8 COVID-19 tips, tricks and cautions for assisted living and skilled nursing
By
Timothy J. Holahan, D.O.
Ghinwa Dumyati, M.D.
Ryan Gilmartin, MPA
Jun 29, 2020
Assisted living and skilled nursing each have their own unique regulatory, clinical and social factors to consider when it comes to COVID-19. Here, we describe the eight challenges or issues that leaders...
Compartmentalization in post-COVID design of older adult communities
By
Jami Mohlenkamp
Jun 22, 2020
Senior living community owners, operators, architects and designers would be remiss to revert to designs more appropriate for medical settings, which often stifle a feeling of community and negatively...
How to communicate about coronavirus and quell fear
By
Courtney Malengo, APR
Mar 12, 2020
Your community is about to go on trial in the court of public opinion. Here are some tips to communicate before and after COVID-19 cases are detected, to ensure that you are positioned to weather the storm.
Is regulation helping or hurting senior living innovation?
By
Jess Stonefield
Nov 04, 2019
Despite improvements, numerous areas of senior housing still demand innovation. How will regulation help — or hurt — innovations in those areas?
Resident-initiated incidents: 5 tips for long-term care facilities to create safe environments
By
Diane Doherty
Jul 29, 2019
Long-term care administrators and executive directors can take steps to craft an effective response to resident-initiated incidents in the workplace.
3 steps to mitigate damage to your reputation through crisis communications planning
By
Zach Olsen
Kelsey Eidbo
Jul 15, 2019
Without a plan for investigating and responding to crises, even the most well-run facility will find itself the subject of unsavory attention.
Life during a construction project: What you can really expect
By
Robert Reeves
May 06, 2019
Having a better understanding about what life will be like during construction can help turn worry into excitement for your new project.
How to prepare for and facilitate an involuntary discharge
By
Timothy J. Ford, Esq.
Apr 01, 2019
Here are answers to the questions you may have if you are faced with the involuntary discharge of a resident.