Eric Mendelsohn on Thursday provided a peek into National Health Investors’ playbook for helping its operators stay competitive when a new senior living community is opening nearby.
Several ways exist to increase your organization’s LGBT cultural competency
By
Lois A. Bowers
Jun 18, 2018
Senior living communities can express or strengthen their support for issues of importance to lesbian, gay, bisexual and transgender older adults through training and other means. A new ad will be a conversation...
Residents and the brand promise
By
Lois A. Bowers
May 16, 2022
A funny thing happened while HumanGood was administering the resident surveys necessary to be rated by U.S. News & World Report for its Best Senior Living program: residents took ownership of the process,...
Diversity ‘even more critical’ in senior living
By
Lois A. Bowers
Aug 12, 2019
Companies operating in senior living increasingly are taking steps to make their boards and C-suites look more like the customers they serve and the workers who serve them. It’s a smart and welcome...
What you can do to prevent fraud
By
Lois A. Bowers
Nov 02, 2015
Scams against older adults increasingly are receiving attention from the government and the media. Senior living communities can help residents through a new program.
5 ways to attract and support leaders
By
Lois A. Bowers
Jun 06, 2022
Want to attract women to leadership positions in your organization? A “returnship” program is one of five ideas in a new report.
Could a national vaccine mandate be coming to senior living?
By
Lois A. Bowers
Aug 24, 2021
Following Wednesday’s announcement that COVID-19 vaccines will be mandated by the federal government for nursing homes, could a similar national requirement be in store for senior living? It might be...
ADA compliance: Will you be the next one sued?
By
Lois A. Bowers
Jul 24, 2017
The country’s largest senior living provider recently was threatened with a class action lawsuit accusing the company of violating the Americans with Disabilities Act at its communities. Here’s...