Advocates for seniors identify their top issues for Trump administration
By
Lois A. Bowers
Jan 22, 2017
Medicaid, home- and community-based services, long-term services and supports, the elder care workforce and Medicare are among the important areas that President Donald Trump and members of Congress should...
How Brookdale is tackling turnover
By
Lois A. Bowers
Sep 08, 2016
Fully integrating Brookdale Senior Living and Emeritus Senior Living and addressing the “administrative burden” facing community leaders have been keys to reducing staff departures at the company,...
How telehealth has improved employee satisfaction and the bottom line at Capital Senior Living
By
Lois A. Bowers
Sep 03, 2019
Capital Senior Living has seen a 400% increase in employee use of the telehealth benefit available through the company health plan.
Uber pilot drives resident, staff satisfaction, senior living provider says
By
Lois A. Bowers
Aug 26, 2016
Could a ride-hailing program unlock resident and staff satisfaction by offering a solution to transportation challenges experienced by senior living communities? A senior living provider based in Canada...
McKnight’s Senior Living COVID-19 survey: Operators cope with staffing issues by paying overtime, having...
By
Lois A. Bowers
Apr 08, 2020
Overtime pay is the most common form of compensation that senior living operators are giving to cover extra shifts and address other staffing needs as communities work to prevent or manage cases of COVID-19...
Adding a human touch to human resources
By
Lois A. Bowers
Oct 14, 2019
Capital Senior Living’s Jeremy Falke talks about ways the company is attracting and keeping talent.
Operator sees 5% retention increase through multifaceted approach to workforce issues
By
Lois A. Bowers
Jun 27, 2018
In an area where a 2.8% unemployment rate makes competition for high-quality workers especially great, Denver-based not-for-profit Christian Living Communities has rolled out several programs that it says...
Pandemic reveals why some organizations are ‘Best Workplaces’
By
Lois A. Bowers
Dec 11, 2020
As with all things in senior living this year, the coronavirus influenced employee perceptions of their employers, and in turn, senior living organizations’ rankings in Fortune’s third annual lists...
12 tips for recruiting and retaining staff members
By
Lois A. Bowers
Mar 28, 2022
At what National Investment Center for Seniors Housing & Care President and CEO Brian Jurutka said was “probably the most important session” at the group’s Spring Conference, four speakers shared...