COVID claims are coming: Here’s how you can prepare
By
Timothy J. Ford, Esq.
Oct 05, 2020
Whether senior living and facilities will be penalized for resident or staff member illness is yet to be seen. Owners, however, should be aware that “COVID claims” likely are coming, and because of...
Memories are made of this
By
John O'Connor
Sep 10, 2020
In all our lives, there are things that happen. And then there are events that are so profound they become the pillars of our collective memory. For the senior living sector, COVID-19 has the potential...
Senior living needs to repair its reputation
By
John O'Connor
Aug 27, 2020
Sadly, senior living’s reputation these days often is less than stellar. And if we are going to be clear-eyed, the pandemic hardly started the trouble.
COVID-19: Preparation, changing tactics … and gratitude
By
Kristy VanDerWiel
Aug 24, 2020
I put together a list of tactics I believe have worked for us in putting the logistical and emotional needs of our team members as a priority during the pandemic. We’ll leverage these and improve on...
As COVID-19 continues, the ‘connected community’ is essential to success
By
F. Scott Moody
Aug 13, 2020
The connected community entails much, much more, but digital communication channels and connectivity between all community members is a critical and essential starting point.
How we market CCRC living in a COVID-19 hot spot
By
Eric L. Eichhorst
Jul 20, 2020
Although the methods we use to market senior living have changed, they never have been more essential to supporting seniors seeking to escape isolation and gain added services and socialization benefits.
But wait, it gets worse
By
John O'Connor
Jul 16, 2020
We’re wading into uncharted waters that are unlikely to provide much relief. I’m referring to the 2020 election season.
The mental health toll of COVID-19 — and what you can do about it
By
Lois A. Bowers
Jul 13, 2020
It should come as no surprise to anyone reading this column that the pandemic has had mental health effects on workers. Recent research on the topic may surprise you, however.
Why senior living needs to step up its game
By
John O'Connor
Jun 04, 2020
Senior living will adapt to COVID-19 by doing away with buffets and using design that encourages social distancing. But what about the proverbial elephant in the room?
Balancing safety, quality of life in the COVID-19 era
By
Lois A. Bowers
Jun 01, 2020
Pavlo Kononenko doesn’t think his company’s approach to battling the effects of COVID-19 is unique, but what he described in a recent blog certainly is different from media reports that portray senior...